VKARD Help Desk
  • English
  • French
Go to website
Back
Articles on:Technical
Discover answers to technical questions

Categories

  • Delivery
  • Technical
  • Sales
  • Customization
  • Dashboard
  • How does it work?
  • Which smartphones are compatible ?
    NFC (Near Field Communication) technology is now widely supported on most modern smartphones. It enables fast and secure contactless information exchange — at the heart of how VKARD works. General Compatibility On average, 9 out of 10 smartphones on the market are compatible with the NFC technology used by VKARD. This high compatibility ensures a smooth and seamless experience for most users. Using VKARD with Your Smartphone Depending on your phone's brand, the NFPopular
  • Why does Outlook freeze when opening a VCF file ?
    Some versions of Microsoft Outlook may experience issues when opening a VCF (contact file). This malfunction is related to how Outlook tries to automatically process postal addresses contained in the file. 🧠 Technical Explanation When opening a VCF file, Outlook attempts to recognize the contact’s postal address in order to automatically display a map (via Bing Maps). However, certain addresses containing ranges of street numbers cause problems. Problematic ExamplePopular
  • Is the VKARD secure ?
    ✅ Yes, All Your Data Is Secure! At VKARD, the security of your information is a top priority. We do everything possible to ensure the confidentiality, integrity, and protection of your personal data. Here is a detailed overview of the measures we implement to keep your information safe. Where Is Your Data Stored? All data you enter into your VKARD is hosted on our servers located in France. These infrastructures comply with high-level security standards that meetFew readers
  • Permanently delete a VKARD profile and its data
    In some situations, you may want to permanently delete your VKARD, for example, in case of loss. You will need to scan its QR Code again and reconfigure it from scratch. 🔧 How to Delete a VKARD Profile from the Dashboard (https://storage.crisp.chat/users/helpdesk/website/-/8/9/f/0/89f0496dcd22d000/2plan-de-travaFew readers
  • Temporarily disable a VKARD profile
    🔧 How to Disable a VKARD Profile from the Dashboard Follow the steps below to temporarily disable a VKARD profile via the Dashboard interface. (https://storage.crisp.chat/users/helpdesk/website/-/8/9/f/0/89f0496dcd22d000/sans-titre-1plan-de-travail-1yxr4j4.jpg =1634x600) Step 1 – Go to the VKARDS section In the left-hand side menu, click on the My Products tab (marked with the red 1). This gives you access to the list of VKARD profiles linked to your account.Few readers
  • How to Scan a Paper Business Card with the "Exchange" Feature (OCR)
    The "Exchange" feature on VKARD allows you to easily collect contact details from prospects during your interactions. To take things even further, we've added an option to scan paper business cards using OCR (Optical Character Recognition). 🧩 What Is the Paper Business Card Scan For? When you meet a prospect, they can share their contact information in two ways: By manually filling out the form Or by scanning their paper business card, which will be automatically rFew readers

Not finding what you are looking for?

Chat with us or send us an email.

  • Chat with us
  • Send us an email
© 2026VKARD Help Desk