How to Retrieve My Contact’s Details? (Exchange Function)

What is the "Exchange" Feature?

The "Exchange" feature allows you to collect the contact details of the prospects you meet.

By clicking the "Exchange" button, the prospect can fill out the form and click "Send."

You will then receive an email notifying you that a prospect has reached out to you. You will also find this prospect in the "Prospects" tab of the Dashboard.

In the Free Version

Contact exchange is available in the basic version.
No limit on the number of prospects
An email is sent to the profile holder notifying them that a prospect has made contact (without revealing the prospect’s identity)
The profile holder can find their prospects in the "Prospects" tab of the Dashboard

In the Pro Version

VKARD offers a Pro plan that gives access to many additional features.

To explore the Pro plan, click here

Here’s what the Pro plan offers for the "Exchange" feature:

A contact card is directly included in the email sent to the team member, allowing them to save the prospect directly to their phone (no need to log in to the dashboard to view the prospect)
Export prospects in CSV format
Manage Tags
CRM Integration: ability to send prospects directly to your CRM
Add the Paper Business Card Scanning feature to the "Exchange" button. This way, the form is auto-filled using data from the scanned business card.

The Pro version displays a button to scan a paper business card

To learn more click here!

How to Activate the Exchange Feature?

If you don’t see an "Exchange" button on VKARD profiles, it means that the holders of the profiles have not been assigned.

Go to the "Prospects" tab in the left menu
Then click on "Manage"
Assign holders directly from the list of profiles

If you don’t see the desired member in the list, they haven’t been invited yet. Click here to learn how to invite members to the organization.

Quickly Activate Exchange for All Profiles at Once

Automatic invitation of holders is handled by a bot that detects emails on each profile and suggests inviting them as organization members and linking them automatically as "holders" of their profiles.

To learn how to quickly invite all members and assign them automatically as holders, click here

As an Administrator, Can I See Everyone’s Prospects?

Absolutely, you can choose whether or not to view all the prospects of your organization’s members. This option is available exclusively to organization administrators.

To learn how to allow administrators to see all prospects, click here

Updated on: 31/07/2025