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# Why do I have duplicate information on my VKARD profile ?

Sometimes certain information appears twice on your VKARD, such as a **phone number** or an **email address**. No worries! This happens because of how the data management system works within your VKARD profile.

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## 🔍 Understanding the structure of a VKARD profile

Your VKARD is **a combination of two distinct data sources**:

1. **Your personal profile (user)**  
2. **Your company profile (organization or entity)**

When someone scans your VKARD, the displayed contact card is the **result of merging these two profiles**.

![VKARD Tile](https://storage.crisp.chat/users/helpdesk/website/89f0496dcd22d000/capture-decran-2024-06-17-a-09_174g8j0.png)

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## 📍 Where to see this in the Dashboard?

Go to [https://dashboard.vkard.io/cards](https://dashboard.vkard.io/cards).  
There you will find the list of all VKARD cards linked to your account.

* Hover over a card: you will see edit icons.  
* Click on the gear icon to edit the card.  
* Once in the settings, you will access **two sections**:  
* On the left: the **personal** information of the collaborator  
* On the right: the **entity** (company) information

The combination of these two columns forms **the final contact card displayed when the card is scanned**.

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## 📞 Typical example of duplicated information

Let’s take a common case:

* **On your personal profile**, you entered your direct phone number (e.g., 06 60 60 60 60)

![](https://storage.crisp.chat/users/helpdesk/website/89f0496dcd22d000/capture-decran-2024-06-17-a-09_1yhyav6.png)

* **On the company profile**, your company entered the main switchboard number (e.g., 04 01 02 03 04)

![](https://storage.crisp.chat/users/helpdesk/website/89f0496dcd22d000/capture-decran-2024-06-17-a-09_rf2ftt.png)

In this case, your VKARD will display **both numbers** because each comes from a distinct space.

This can give the impression that the information is "duplicated", while it actually comes from **different and complementary sources**.

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## ✅ Why is this structure useful?

Separating the personal profile and the company entity offers several benefits:

* **More precise data management**  
  You can customize your information without affecting your colleagues.

* **Fast company-wide updates**  
  Whether you have 10, 50, or 200 collaborators, you can update the company’s address, phone, or website **once for all**, without editing each profile manually.

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## 🧠 Good to know

* If you want to **hide information** or avoid visible duplicates on your VKARD, you can:  
* Edit your **personal profile** to remove or adjust some info  
* Ask the company administrator to **update the global company information**