Where can I find my invoice ?
Once your VKARD has been shipped, the corresponding invoice is automatically generated by our system. You can easily access your invoice at any time, either from your online customer area or directly via email.
Where to find your invoice online?
The invoice is available in your customer area, accessible at the following address:
Steps to access your invoice on the site:
- Log in to your customer area using the email address used at the time of the order as your username.
> Note: This email address may be different from the one used for your VKARD Dashboard, especially if an office manager placed the order for a colleague. Please make sure to use the correct email linked to the order.
- If you forget your password, you can use the "Forgot Password" feature to reset your access.
- Once logged in, look for the left-hand column in your customer area.
- Click on the section where your invoices are listed to download the one corresponding to your order.
Receiving the invoice by email
Additionally, the invoice is also automatically sent to you by email, at the address you provided during the order.
- To find it easily, search your mailbox for a message with the subject containing "printing invoice".
- The sender of this email is: noreply@vkard.io
If you have trouble retrieving your invoice
If your VKARD has been shipped but you cannot download your invoice from the site or you did not receive it by email, please contact us directly.
Send a message to:
Please include your order number in the subject line of your email so that we can process your request quickly.
Summary
- Your invoice is generated as soon as your VKARD is shipped.
- You can view and download it from your online customer area.
- The invoice is also automatically sent by email to the address provided during the order.
- If you encounter any problems, contact our support team with your order number.
Updated on: 28/07/2025