> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.vkard.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What is the 'owner' and the 'holder'? How to change them ?

||| The VKARD system lets you fine-tune profile management settings. Before starting, it’s important to understand 3 concepts: the VKARD profile, the owner, the holder.

## The holder

The holder is the person to whom the prospect will be assigned when the "Exchange" form is submitted or when a paper business card scan is performed from the profile.

Generally, the holder is the person of the profile themself.

*It may sometimes be someone else, for example if a sales director wants the prospects they generate to be assigned to a member of their team. *

## The owner

The owner is the person who can update the profile. By default, this is an administrator (any administrator; administrators can do anything on the dashboard).

With the [Premium plan](https://vkard.io/plans-pricing), you can let each collaborator manage their own profile. In this case, set the holder as the owner of their own profile so they can update their information: they will then have access to **full** profile editing.

| If you want to quickly set all profile "holders" as "owners", use the spreadsheet mode (Pro plan). To learn more, [click here](https://help.vkard.io/fr/article/mode-tableur-edition-en-masse-plan-premium-1fqkeer/)

## To assign (or change) a VKARD holder, proceed as follows:

### Option 1: on the profile

1 - Go to dashboard.vkard.io and log in with your credentials.

2 - On the profile in question, click the three-dots icon > "Edit profile"

![](https://storage.crisp.chat/users/helpdesk/website/-/8/9/f/0/89f0496dcd22d000/sans-titre-1plan-de-travail-1_1rmt3dz.jpg =631x300)

  
3 - Click the "change holder" button.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/9/f/0/89f0496dcd22d000/2plan-de-travail-1_leniw0.jpg =3650x600)

You will then be able to choose from a list of people who have been invited to the organization.

### Option 2: on the Dashboard "Prospects" tab

* Go to the "Prospects" tab in the left menu
* Then click "Manage"
* Assign holders directly in the list of profiles

![](https://storage.crisp.chat/users/helpdesk/website/-/8/9/f/0/89f0496dcd22d000/capture-decran-2025-07-23-a-11_1pclmwi.png =771xauto)


| If you don’t see the desired member in the list, it means they haven’t been invited yet. [Click here to learn how to invite members to the organization. ](https://vkard.crisp.help/fr/article/comment-inviter-et-ajouter-des-membres-dans-lorganisation-1681t12/)

![](https://storage.crisp.chat/users/helpdesk/website/89f0496dcd22d000/3_xp32a2.jpg =491xauto)

## Permission management

Do you want to go further with permission management? For example, grant permissions to certain users on certain profiles?

| [Click here](https://help.vkard.io/fr/article/comment-fonctionne-la-gestion-des-droits-o3ahpa/) to discover permission management with the Premium plan.