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# What are the delivery and manufacturing times ?

## 🚚 Processing Times, Customization, and Delivery of Your VKARD Order

### Products Requiring Customization (Custom)

Some of our VKARD products are fully **customizable** (logo, colors, branding). Here is the step-by-step process:

1. Sending Your Customization Elements

Once your order is completed online, our team will send you a **configuration link**. You will be able to submit:

* Your **logo**  
||| ideally in a vector format (.svg, .ai, or .eps), or if unavailable, a high-quality version. This ensures a sharp and professional print, even in large format.

* Your **company colors**  
* Your design preferences (if applicable)

2. Receiving the Proof (Bon à Tirer - BAT)

Within **24 hours (estimated time)** after receiving your elements, you will get a **proof (BAT)** — a mockup of your customized design.

||| ✅ Important: You must approve the proof for your order to proceed to production.

3. Production & Shipping

Once the proof is approved, production begins:

* **Production time:** between **2 to 3 business days**  
* **Shipping** via postal services  
* **Estimated delivery time:** approximately **48 hours** within mainland France  
* **For Europe**, it can sometimes take 4 to 5 days.

*These times are given as an indication only.*

---

## 📦 Non-Custom Products

For standard products (without customization), the timelines are shorter.

* **Order preparation:** within **24 hours max**  
* If the order is placed **before 12 PM**, it is usually **shipped the same day**  
* **Postal delivery time in mainland France**  
* **For Europe**, it can sometimes take 4 to 5 days.

*These times are given as an indication only.*

| To learn more about VKARD Custom & Non-Custom products, [click here!](https://help.vkard.io/en/article/what-are-the-differences-between-all-the-vkards-1vdlgy7/)