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> Use this file to discover available pages before exploring further.
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# Permanently delete a VKARD profile and its data

In some situations, you may want to **permanently delete your VKARD**, for example, in case of loss.  

||| ⚠️ **Important note:** This action is **irreversible**. Once deleted, your VKARD will be reset, and the support team will **not** be able to restore it.  
You will need to **scan its QR Code again** and **reconfigure it from scratch.**

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## 🔧 How to Delete a VKARD Profile from the Dashboard

![](https://storage.crisp.chat/users/helpdesk/website/-/8/9/f/0/89f0496dcd22d000/2plan-de-travail-1_9tfxkl.jpg)

### Step 1 – Access your profiles

From the left-hand menu of the Dashboard, click on the **Profiles** tab.  
You will see the list of profiles currently linked to your company.

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### Step 2 – Open profile settings

Identify the profile you wish to delete.  

Click on the **pencil icon** to the right of the profile name to open its edit page.


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### Step 3 – Delete the profile

In the menu, click on  "**Operations**"

A red button labeled "**Delete this profile"** will appear.  

Click it to proceed with the **permanent deletion** of the profile **and all VKARDs linked to it.**

![](https://storage.crisp.chat/users/helpdesk/website/-/8/9/f/0/89f0496dcd22d000/1plan-de-travail-1_a03bti.jpg)
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## Good to know

* This action permanently erases all profile information.  
| If you only need to temporarily deactivate a card, you can check this article: [How to temporarily deactivate a VKARD profile](https://help.vkard.io/fr/article/desactiver-temporairement-un-profil-vkard-pgh3i/)