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# How to Scan a Paper Business Card with the "Exchange" Feature (OCR)

The **"Exchange"** feature on VKARD allows you to easily collect contact details from prospects during your interactions. To take things even further, we've added an option to **scan paper business cards** using **OCR** (Optical Character Recognition).

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## 🧩 What Is the Paper Business Card Scan For?

When you meet a prospect, they can share their contact information in two ways:

* By manually filling out the form
* Or by **scanning their paper business card**, which will be automatically read and interpreted

This system uses OCR (Optical Character Recognition) technology to extract information such as **first name, last name, email, phone number, company**, etc., directly from a photo of the card.

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## 🚀 Steps to Use the OCR Scan from a VKARD Profile

### 1. Go to the Person’s VKARD Profile

Visit the VKARD profile of the team member you're meeting. You will see two buttons:

* **Contact card**
* **Exchange** (this is the one you’ll need)

Click the **"Exchange"** button.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/9/f/0/89f0496dcd22d000/3plan-de-travail-1_1avfuad.png =400x386)

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### 2. Open the Exchange Form

Clicking "Exchange" opens a form where you will find:

* Standard fields (name, email, company, etc.)
* A **section dedicated to scanning a paper business card**

You’ll see a prompt inviting you to **take a photo of your business card** so VKARD can automatically extract the information.

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### 3. Scan the Business Card

Click the **📷 "Take a Photo"** button:

* Your phone (or device) camera will open.
* Take a well-lit, properly framed photo of your business card.

🔍 VKARD will then analyze the image using OCR to extract the key information and **auto-fill the form** with your contact details.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/9/f/0/89f0496dcd22d000/scnaner-orcplan-de-travail-1_1ufwxaj.jpg =400x340)

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### 4. Review the Detected Information

Once the card is scanned:

* A **preview** of your card will appear.
* The form will be automatically completed with the extracted data (name, company, phone number, etc.)

You can **manually edit or adjust** any field before clicking **"Send"**.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/9/f/0/89f0496dcd22d000/image_o3g5o9.png =400x530)

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## 🗂️ What Happens After Submission?

As soon as the prospect clicks **"Send"**:

* The profile owner receives an **email notification** that a new prospect has made contact
* The prospect is **automatically saved** in the **"Prospects"** tab of the VKARD dashboard
* All information extracted from the card is stored and accessible
* 
![](https://storage.crisp.chat/users/helpdesk/website/-/8/9/f/0/89f0496dcd22d000/4plan-de-travail-1_1brius5.png =1200x260)
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## 💡 Best Practices for Optimal Scanning

To ensure accurate OCR detection, follow these tips:

* Take the photo in a well-lit environment  
* Use a business card with clear, legible fonts  
* Properly frame the card within the image  
* Avoid glare, shadows, or blurry areas